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Projects

  1. ACL KSA

    API-SEVENROOMS

  2. Coya Restaurant

    https://coya.i6.platx.me/inconcert/apps/agent/1033

  3. Ergodotisi in Cyprus

    Deployment on InConcert cloud:
    https://cls22-itx-mad.i6.inconcertcc.com/inconcert/apps/agent
    IVR files: Ergodotisi_ivr_wav_files
    SIP trunk configuration: Asterisk Implementation

  4. MFC KSA

    IVR flows renamed and converted to inConcert format mfc_audios_ic_formatted_renamed_v2

    License file request: License file request

    i6 VM MAC address: 00-15-5D-E8-23-01

    License file: License File

    MFC IVR flows: MFC_IVR

    IVR_TO_CC

    inConcert WebApp: Popup

    SIP trunk configuration and DIDs: DIDs_TO_Venues

    DIDs_Assignment

     

    https://mfc.i6.platx.me/inconcert/apps/agent/1033

  5. MIM Materials

    https://ocx01.i6.platx.me/inconcert/apps/agent/1033

    IVR Flow POC:
    https://www.figma.com/file/XcmPQeQcQbiMmULBBj31Fp/MIM-IVR-Tree-(Copy)?type=whiteboard&node-id=0-1
    WebBot POC:
    https://www.figma.com/file/BgDR1KOvKz2c0PjeHyyemv/ChatBot-(Copy)?type=whiteboard&node-id=0-1
    Get ticket status by ID:
    Get ticket status by ID

    CTI POPUP URL:

    http://localhost:36729/?CID=BCM1234&ANI=01094376522
    http://localhost:36729/?CID=BCM1234&EMAIL=m.kilzi@gmail.com​
    http://localhost:36729/?CID=BCM1234&Email=m.kilzi@gmail.com&ANI=01094376522&TicketID=969
    Important parameters when create new ticket from IVR:
    "ProcessingTypeCode":"Z001",
    "BuyerMainContactPartyID":"1000370", = ContactID

    Important parameters when create new ticket from IVR
    Table
    Email Account;
    MIM_2024@outlook.com
    P@ssw0rd@2024

  6. StrongSwan config

    we need to open these ports on cloud which  i still didnt  Open ports: 500 (IKE), 4500 (NAT-T), and 1701 (L2TP).

    ubuntu server latest install 22.04

    sudo apt-get update
    sudo apt-get install strongswan strongswan-pki -y
    sudo apt-get install libcharon-extra-plugins -y
    mkdir -p ~/pki/{cacerts,certs,private}
    Generate a CA private key: psec pki --gen --outform pem > ~/pki/private/ca-key.pem
    Generate a server private key: ipsec pki --gen --outform pem > ~/pki/private/server-key.pem


    7. Edit the /etc/ipsec.conf file:

    Oracle:

    config setup

      charondebug="ike 2, knl 2, cfg 2"

    conn %default

      ikelifetime=60m

      keylife=20m

      rekeymargin=3m

      keyingtries=1

      authby=pubkey

      keyexchange=ikev2

    conn site-to-site

      left=%defaultroute

      leftid=@<your-server-public-ip>

      leftcert=server-cert.pem

      leftfirewall=yes

      right=myremote.ddns.net

      rightid=@myremote.ddns.net

      rightsubnet=192.168.2.0/24

      auto=add

    remote site:

    config setup

      charondebug="ike 2, knl 2, cfg 2"

    conn %default

      ikelifetime=60m

      keylife=20m

      rekeymargin=3m

      keyingtries=1

      authby=pubkey

      keyexchange=ikev2

    conn site-to-site

      left=%defaultroute

      leftid=@myremote.ddns.net

      leftcert=server-cert.pem

      leftfirewall=yes

      right=<your-server-public-ip>

      rightid=@<your-server-public-ip>

      rightsubnet=192.168.1.0/24

      auto=add

    8. Edit Edit the /etc/ipsec.secrets file

    add this line:

    <your-server-ip> : RSA server-key.pem

    9.  sudo systemctl restart strongswan-starter.service

    10. if this directory not there, create it /etc/ipsec.d/cacerts

    11. nano /etc/ipsec.d/cacerts/ca-cert.pem

    12. paste oracle CA in the file:

    -----BEGIN CERTIFICATE-----

    MIIC9DCCAdygAwIBAgIIebTj2a2Ke8MwDQYJKoZIhvcNAQELBQAwGDEWMBQGA1UE

    AxMNc3Ryb25nU3dhbiBDQTAeFw0yNDA2MTkxMDEwNTBaFw0yNzA2MTkxMDEwNTBa

    MBgxFjAUBgNVBAMTDXN0cm9uZ1N3YW4gQ0EwggEiMA0GCSqGSIb3DQEBAQUAA4IB

    DwAwggEKAoIBAQC0JZXWWCpkP3MA7mrSz6uNyMZufEzx3TwUyq8r7mzuL5oj7iQm

    uGhUqu0XLAVWc5MOc6P0fcgeI2P///G7Y/qCs6dIiwgUsSo5UraCTNSzSix/tlnu

    f6m/BNGdw2ByUDFzElxgEMDJ9uYOl8moMLbBBi/f8axctIBaMnftMDQvkejrPO+0

    6qlJEuPWnfNL+fw2nrarxxjSCfouSkH9x14QZbent+gOwPfJbJfg/T7YXMvL8F0v

    AI5auDemRmAvGEAhjbFM5KdzoozCwO4UovOCC2dvJo4G0vpZ7bqepPh7vOndDpQx

    hte/hdNVsLfwauQ2ktVk6qr4XaSRzk0B/wK5AgMBAAGjQjBAMA8GA1UdEwEB/wQF

    MAMBAf8wDgYDVR0PAQH/BAQDAgEGMB0GA1UdDgQWBBT6kRNYYHSTsvw/jSdjJ3YZ

    UKA8lDANBgkqhkiG9w0BAQsFAAOCAQEAQ5ZezrY7HtJZOEHxOibPLveuODBGbWAl

    6p8gk0O1toM7yNo+UcTBkWZOxP7MAtSsZqD2U+YoGpfUAYC0BkUq1R0kWHlqIPhK

    OeMfpvVJiDSH0Lm6ittTlpCR5Cos8KNeQXvv50y7B+fFeGNEWQeZ7nr9ibyy8eax

    KextGCarQg+NiIzlG5r0viWqER+S6MWnu4UeJ+5gqHPIwsBvwmCaBbdUo/+arvyC

    K4T6Tw1qPlepqyWO07gexgnsTQs+A+kH7rwFHOCggIRyJhuEIpe9rTEGXiRlliNl

    0bq2fjuuzyo7jLOHKX2HdOl793j11y2fZdZffs6g82GsrQGBNc5CCA==

    -----END CERTIFICATE-----

    13. copy the certs:

    sudo cp ~/pki/certs/server-cert.pem /etc/ipsec.d/certs/

    sudo cp ~/pki/private/server-key.pem /etc/ipsec.d/private/

    14. Edit /etc/ipsec.secrets:

    : RSA server-key.pem

    15.sudo systemctl restart ipsec

    16. allow forwarding: sudo sysctl -w net.ipv4.ip_forward=1

    17.sudo systemctl restart strongswan-starter.service

    18. sudo ipsec statusall

    19. sudo ipsec up site-to-sit

  7. SurfAbudhabi - Modon


    Seven Rooms API:

    Client ID
    4dc28e2d57cd6a6f487cc751b397447fa13ae4a26afd91064a86c9cd56917116b27e32ceeb7f824e14057fb6ef1d89305782ebd576271d9446e551ecd16a66cd

    Client Secret56d03fee8c37da3f57eefe2ce7ff9bf896cb324fb9293a1d4cce3ee871476925f61a0167e42f0047b68ca2cd3ab7c0a3501471b92286b9852fc0e654e2ddfa82
    Venue Group ID
    ahNzfnNldmVucm9vbXMtc2VjdXJlciELEhRuaWdodGxvb3BfVmVudWVHcm91cBiAgIqlw_u-CAw

    IVR Design:

    10
    Social media chatbot:
    20