--- title: Issue Contacts not showing in dialer batch description: Issue Contacts not showing in dialer batch --- [Skip to content](https://knowledge.platx.me/platx-knowledge/issue-contacts-not-showing-in-dialer-batch#main-content) English Show submenu for translations ![PlatX](https://knowledge.platx.me/hs-fs/hubfs/Plat-X---Logo-black%20copy.gif?width=4325&height=688&name=Plat-X---Logo-black%20copy.gif) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Platx Knowledge Base](https://knowledge.platx.me/platx-knowledge?hsLang=en) 2. [Troubleshooting](https://knowledge.platx.me/platx-knowledge/troubleshooting?hsLang=en) # Issue Contacts not showing in dialer batch 1. solution `sv stop outboundengine sv stop redis-outboundengine curl -XDELETE "http://localhost:9233/vcc_contacts_dialer-VCCNAME" source /etc/inconcert/inconcert.conf source /etc/inconcert/network.conf lua reindex_elasticsearch.lua -a 1 -i "contacts_dialer" sv start redis-outboundengine sv start outboundengine`       2.     Comments - Replace VCCNAME with the real VCC name - we can do it twice if it didnt work from first time - [Troubleshooting](https://knowledge.platx.me/platx-knowledge/troubleshooting?hsLang=en) - [Guides](https://knowledge.platx.me/platx-knowledge/guides?hsLang=en) - [Technical Documentation](https://knowledge.platx.me/platx-knowledge/technical-documentation?hsLang=en) - [Training](https://knowledge.platx.me/platx-knowledge/training?hsLang=en) - [To do later](https://knowledge.platx.me/platx-knowledge/to-do-later?hsLang=en) [![PlatX](https://knowledge.platx.me/hs-fs/hubfs/Plat-X---Logo-black%20copy.gif?width=4325&height=688&name=Plat-X---Logo-black%20copy.gif "PlatX")](https://knowledge.platx.me/?hsLang=en) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026,